2026-09-06官方声明backup
Backup responsibility
Customer is responsible for securing applications and backups
Some use-case pages advertise daily snapshots; do not treat as universal unless plan-specific证据来源 ↗Pulsar67 · Tampa, Florida, US
Customer is responsible for securing applications and backups
Some use-case pages advertise daily snapshots; do not treat as universal unless plan-specific证据来源 ↗5-minute response target for server-down priority
Resolution goal 1 hour; goals may vary by complexity证据来源 ↗99.9% monthly network uptime target with service credits
Below 99.9%: 5% credit; below 99%: 10% credit, per current SLA证据来源 ↗