2026-09-06官方声明ip_property
IP cleanliness policy
Provider says it tests IPs before assignment, but will not issue refund when an assigned VPS IP later becomes blacklisted
Datacenter Migration can also be unavailable while IP remains blacklisted证据来源 ↗BandwagonHost · Los Angeles / Osaka · KVM
Provider says it tests IPs before assignment, but will not issue refund when an assigned VPS IP later becomes blacklisted
Datacenter Migration can also be unavailable while IP remains blacklisted证据来源 ↗New orders can request refund within 30 days if account is in good standing, no ToS/payment dispute issues, assigned IPs are not blacklisted/replaced for blacklisting, monthly transfer is under 10%, and refund use is not abusive
Refund is to original payment method; approved refund terminates all services and deletes associated data/snapshots/backups证据来源 ↗No SLA applies unless the product plan expressly states that an SLA applies
Plan-specific 99.95% claims remain separately recorded where applicable证据来源 ↗SoftBank IP transit; direct peering with Google
Official ECOMMERCE plan statement for Japan location证据来源 ↗China Telecom CN2 GIA; China Unicom enterprise transport via China Telecom
Official ECOMMERCE plan statement证据来源 ↗