2026-09-06官方声明support
Support
24/7 in-app support chat
证据来源 ↗ReadyServer · Singapore / Hong Kong / Tokyo
24/7 in-app support chat
证据来源 ↗Daily disaster-recovery backups retained for up to 7 days
证据来源 ↗99% monthly network uptime SLA
Hourly billing pauses during provider backend network downtime per official statement证据来源 ↗No data-transfer overage charges under normal use; fair-use policy applies
Shared high-capacity network; no guaranteed minimum bandwidth证据来源 ↗Pay-as-you-go hourly billing; usage settled daily
证据来源 ↗