2026-09-06官方声明support
Support
24/7 technical support; official FAQ claims under-two-minute average reply on priority ticket/WhatsApp
Average response claim, not contractual response SLA证据来源 ↗Getwebup · Mumbai / Delhi, India · KVM
24/7 technical support; official FAQ claims under-two-minute average reply on priority ticket/WhatsApp
Average response claim, not contractual response SLA证据来源 ↗Most VPS instances online in about 60 seconds after checkout
证据来源 ↗Clustered redundant network with up to 10 Gbps connectivity
证据来源 ↗Path.net filtering + CosmicGuard; L3/L4 mitigation and L7 filtering for game servers
Included at no extra cost per current official FAQ证据来源 ↗99.9% network uptime SLA
证据来源 ↗